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I have a very old Schlage Keepsafer plus security system that is still working as good as the day I installed it, approximately 18 years ago!! It has never failed to perform during annual battery changes and simulated break-in tests. We just completed construction on the home and we need to add additional Transmitters/window sensor sets (I think they are open loop). Will your door/window sets work with this old unit? Thankx for a great product...feel free to use this in your advertisement.
I would just like to take this time
and THANK YOU and your team on a GREAT home security system and I have told my friends and family
about your company as well.
You guys have
unusually good customer service. Feel free to tell your boss I said
so. I hope you stay in business forever.
Thank you so much for your gift. I will continue to praise your
company to my friends not only your Service/Tech department but
now your customer Service as well --Thank you again I am signing
up for monitoring through WEMA.
Ms. G.: i am 48 years old and thought customer service was almost
non-existant. the speed at which you made contact with me and the
fact that you are fully standing behind your product is exemplary.
You and your company are to be commended and my gratitude is fully
extended. with my thanks and appreciation.
I just wanted to praise to you guys and your company for making
one of the most easy to use and most featured products. I been a
customer of yours for many years and you guys have came out with
some outstanding products. Recently i purchased 4 of your Professional
10in CCTV systems from my local hardware store. I am very impressed
with the features of the system and expanding capibility. I am glad
you guys put in those extra jacks and connectors on the monitors.
Every single jack even the REMOCON (remote control) and EXP (expansion
module for adding more cameras) jacks are used. Also your SSD16
system is just the BEST. Nothing else to say about it, but just
the best. Thanks for comming out with wonderful products and for
having wonderful customer service. Your company will be well known
among my friends.
Order arrived today in perfect order. You are a great place to
do business with. Thanks again.
Dear Sirs, I have recently purchased three of your fine home intercom
products. They work well and save many steps and yelling in my home.
Thanks.
Thank you for your excellent response and service. I will be telling
all of my friends about your company and the great service I received
from you.
We've been a WEMA customer since 1992, and appreciate the way we
are treated whenever we call in for assistance, even if it means
its time for us to have spend money on something like a new back-up
battery.
Hi, My name is DA and I recently purchase the Keepsafer 5' CCTV
system at one of your retailers. I installed the entire system in
about 30 minutes it was very easy. I work for a large company and
I am in charge of Security so I have used several Security Cameras.
The keepsafer has the best picture and performance of any camera
I have used and I am sure it will help us out a great deal. Hope
to due business with your company soon. Thank you again.
I purchased your ssd16 it works great we set it off three times
accidentally received calls super fast. And you service so far has
been A+ .Thanks.
Thank you for the information that I needed. All of your responses
to my questions have been very fast, friendly, and understandable.
I am very impressed with your company and there attitude about customer
service. It is not often that you find such a company anymore. I
also want to thank you Peg for helping me today.
I do appreciate your prompt response to my inquiry, and your detailed
explanation that came with it. That response has made me decide
to try your product. Again, thank you.
Thank you for
your prompt reply and service. I will remember to bookmark your
firm for my future shopping needs.
I just wanted
to drop you a note that got the new units you sent, and to thank
you very much for your quick response in resolving this. I am looking
forward to doing business with your company again.
I received the replacement order this morning. I appreciate your
couresty customer service department and the promptness of handling
the problem. Thank you for your fine service.
Thank you for your quick response. You should be commended for your
excellent customer support.
Just wanted to say Thank You for having your instruction manuals
on the Internet for customer printing. I reciently purchased a DB-301
and the box had only the spanish installation manual (I think the
box had been previously opened). However, your website came to the
rescue so I can continue with the installation today.
Thank u problem solved - I wish UK companies were as helpful.
Can't believe you answered this on a Sunday! Thank You!
I really appreaciate the time you took to respond to my e-mail.
It is refreshing to know that not all companies who offer on-line/e-mail
assistance use "canned" responses. Thanks again.
Thank You. I didn't think anyone cared anymore.
I have just finished installing the 2nd Keepsafer Security Systems
(1st was mine & 2nd was at my parents house) and I am very...very
satisfied with the ease of installation and the performance of this
system! It does everything I expected and more!
I received the doorbell today, many thanks your co-operation and
efficiency with this matter. I will definately recommend you in
the future. kind regards
I did what you instructed and my Keepsafer Plus system now works
properly. Thank you very much for your prompt response. It's customer
service people like you who make a company great. Thank you again
for your assistance.
I've heard great things about your company. I haven't put the system
together yet, but I am heartened by how you handled this.
Thank you very much, you have a great product and apparently great
customer service as well. Much appreciated.
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